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online store Archivos - UnSoloMundo

How to create an online store?

By | Marketing @en, USM Academy @en

E-commerce is growing every year. Therefore, it is logical to put our products and services for sale online. This is done through an online store, which is basically a website where users can buy products. We explain how to create an online store.

Image of Sabas Jamones

To create an online store we must consider some aspects.

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  • Choose a quality platform, easy to use, that manages the online store efficiently and with total control over the operations (product management, stock control, control prices and discounts, etc.). Some of the most popular platforms are Prestashop, Magento, OpenCart, Ecwid or WooCommerce for WordPress.
  • Responsive design, adapted to mobile devices during the entire process of purchasing. Today we buy also by using our mobile devices.
  • Payment methods. An online store must accept card payments and other modalities, such as bank transfer, PayPal or COD. Generally for each payment method, we have to install an specific module.
  • Product shipment. It usually works with a courier company that can provide the  specific module for your online store. Once the module is installed, the system adds the transportation cost to the product price, taking in account the weight, volume and destination. All these parameters can be pre-configured so that the process is automatic.
  • Security certificate. In an online store there are sensitive data, such as personal information or credit cards. Therefore it is important to get a security certificate or SSL, which is installed on the server hosting, under the dominion of the store (eg www.mysuperstoreonline.com). This makes the information you send to the online store go encoded and therefore safe.
  • Quality Hosting. An online store must be hosted on a fast and safe server, with a hosting plan that ensures sufficient space and performance to develop the business in all its fullness.
  • Customer service. Like a physical store, we must always be attentive to customer needs, quickly solving any problem you have in payment, shipment the product or refund. You know, a satisfied customer is the best advertising.

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These are the main aspects that we consider to create an online store. From here we can include dozens of features that make our store more attractive and encourage the purchase.

[box type=”tick” size=”large” style=”rounded” border=”full”]Most important: Put your web project in the hands of professionals.[/box]

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Website or web presence?

By | Marketing @en, USM Academy @en

Web presence scheme

A few years ago, and in relation to the Internet, the goal of any company was to have its own website. Today, the sector has developed exponentially, so there are many other ways of being in the Internet. That’s the reason because today we talk about “web presence” more than “website“. The difference between the two concepts is that the website is one of the elements or spaces that make up our web presence.

I recommend creating your web presence following these steps:

 

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  1. Analysis of the types of web sites that I can have.
  2. Analysis of the profiles of the company, the products, the services and the customers.
  3. Analysis of the use that can make each web space to present my company, its products or services, provide customer service, etc..
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1. Types of web sites

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  • Website . It is our corporate site par excellence, where we provide the most comprehensive information about who we are, our philosophy, what products or services we have available, etc..
  • Online store. Is where the user acquires our products or services.
  • Blog . We use it to provide knowledge to the industry in which we operate.
  • Social Networking. In Spain , about 80 % of users are on social networks . Each social network has a specific profile. Some are used by all types of users, other by middle-aged working women…
  • Tools- mobile applications. All spaces and actions we take must be ready for mobile devices.
  • Email (direct marketing). Use your web sites to collect information from people interested in our products or services. Then send them information by email that may supplement by visiting our web site or online store.
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2. Analysis of the profiles of the company, the products, the services and the customers

We must to sit down for a while and make ourself the following questions: What type of business do I have? What field within Internet is good for my business? What types of products or services do I offer? What field within Internet is good for it? How is my current client and potential? Where are my clients within Internet?

 

3. Use that can make each web space

In the online store we sell, obviously. In the corporate website we tell all about us; showing to the customer the confidence he need. In social networks we can show our projects, or even give customer support… We can make a specific use of each space.

 

Once we have analyzed the above factors, we can design a strategy and communication plan to create or enhance our web presence, which means to be as visible as we can. Only if people see us, hear us or recommend us, they can be interested in us.